Solutions

Services procurement shouldn’t feel like a struggle with the same recurring challenges. Here are the key pain points Zivio helps organisations overcome so they can work with more clarity, control and confidence.

How do you rank these Services Procurement requirements?

Click your top 3 in order or importance and then hit submit to learn more.

Zivio

Wheel of Pain

Click your top 3 in order of importance.

  • Gain visibility below PO level
  • Reduce misclassification risk
  • Improve scoping
  • Use data to inform supplier choices
  • Capture variations
  • Leverage AI & automation
  • Standardise governance & contracts
  • Capture real-time service metrics
  • Move from direct award to competitive bidding
  • Reduce missed savings & rogue spend

Zivio

Wheel of Pain

(Mobile version)

Click your top 3 in order of importance.

  • Gain visibility below PO level
  • Reduce misclassification risk
  • Improve scoping
  • Use data to inform supplier choices
  • Capture variations
  • Leverage AI & automation
  • Standardise governance & contracts
  • Capture real-time service metrics
  • Move from direct award to bid
  • Reduce missed savings & rogue spend

Your Top 3

1st

2nd

3rd

SUBMIT

Survey Data: Top 3 Challenges in Services Procurement

The top three challenges identified by survey respondents are highlighted below:

Click here to read the full 2025 survey results.

Misclassification

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Rogue Spend

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Poor scoping

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Real-time performance data

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Standardise governance and contracts

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Leverage AI and automation

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Visibility beyond the PO

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Moving away from direct award

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Data for category strategy and supplier choices

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Capturing variations

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