# Solutions

### Services procurement shouldn’t feel like a struggle with the same recurring challenges. Here are the key pain points Zivio helps organisations overcome so they can work with more clarity, control and confidence.

### How do you rank these Services Procurement requirements?

Click your top 3 in order or importance and then hit submit to learn more.

Zivio

## Wheel of Pain

### Click your top 3 in order of importance.

- Gain visibility below PO level
- Reduce misclassification risk
- Improve scoping
- Use data to inform supplier choices
- Capture variations
- Leverage AI & automation
- Standardise governance & contracts
- Capture real-time service metrics
- Move from direct award to competitive bidding
- Reduce missed savings & rogue spend

Zivio

## Wheel of Pain
(Mobile version)

### Click your top 3 in order of importance.

- Gain visibility below PO level
- Reduce misclassification risk
- Improve scoping
- Use data to inform supplier choices
- Capture variations
- Leverage AI & automation
- Standardise governance & contracts
- Capture real-time service metrics
- Move from direct award to bid
- Reduce missed savings & rogue spend

### Your Top 3

1st

2nd

3rd

SUBMIT

### Survey Data: Top 3 Challenges in Services Procurement

The top three challenges identified by survey respondents are highlighted below:

[Click here to read the full 2025 survey results](https://www.zivio.com/resources/services-procurement-survey-2025).

### Misclassification

[Learn more](https://www.zivio.com/solutions/misclassification)

### Rogue Spend

[Learn more](https://www.zivio.com/solutions/rogue-spend)

### Poor scoping

[Learn more](https://www.zivio.com/solutions/poor-scoping-in-services-procurement)

### Real-time performance data

[Learn more](https://www.zivio.com/solutions/capturing-real-time-performance-data)

### Standardise governance and contracts

[Learn more](https://www.zivio.com/solutions/standardise-governance-and-contracts)

### Leverage AI and automation

[Learn more](https://www.zivio.com/solutions/leveraging-ai-and-automation-to-reduce-friction)

### Visibility beyond the PO

[Learn more](https://www.zivio.com/solutions/visibility-beyond-the-po)

### Moving away from direct award

[Learn more](https://www.zivio.com/solutions/moving-away-from-direct-award)

### Data for category strategy and supplier choices

[Learn more](https://www.zivio.com/solutions/data-for-category-strategy-and-supplier-choices)

### Capturing variations

[Learn more](https://www.zivio.com/solutions/capturing-variations)